Terms & Conditions – Cartzora

1. Introduction

Welcome to Cartzora (https://cartzora.com). By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our website.

Cartzora is an e-commerce platform offering global products including gifts, watches, beauty, fashion, and lifestyle items.

2. Eligibility

You must be at least 18 years old or using the website under the supervision of a parent or legal guardian.

3. Products & Services

All products displayed are subject to availability
We reserve the right to modify or discontinue products at any time
Product images are for representation purposes only
Prices may change without prior notice

4. Orders & Payments

Once an order is placed, you will receive a confirmation email
We reserve the right to cancel or refuse any order
Payments must be completed through secure payment gateways
In case of payment failure, the order will not be processed

5. Shipping & Delivery

We offer worldwide shipping
Order processing time: 24–48 hours
Delivery time: 7–15 business days (varies by location)
Delays may occur due to customs, courier issues, or external factors

6. Returns & Refunds

Returns are accepted within 7 days of delivery
Products must be unused and in original packaging
Refunds will be processed after product inspection
Refund time: 5–10 business days

7. Account Responsibility

You are responsible for maintaining the confidentiality of your account details and password. Any activity under your account will be your responsibility.

8. Prohibited Activities

Users are not allowed to:

Use the website for illegal purposes
Attempt fraud or payment abuse
Copy or resell website content without permission
Hack or damage the website system

9. Limitation of Liability

Cartzora is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Third-Party Services

We may use third-party services such as payment gateways, shipping partners, and analytics tools. These services have their own terms and privacy policies.